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Terms of Use

Thank you for visiting Elegant Beauty's website ("This site"). You may access or use this website or related services (collectively, the "Services") in accordance with the following terms of service and any other regulations mentioned in this website (collectively the "Terms of Service"). By using services such as ordering on this site, you agree to all terms of service.

Elegant Beauty reserves the right to change this site, related policies and agreements, privacy policies and these Terms of Service at any time. You should visit this site regularly to review the above policies and agreements, privacy policies, and updates or changes to these Terms of Service.


1. Registration

You need to register your account to use some of the services provided on this site. By registering your account, you agree to provide true, correct, up-to-date and complete personal data. For more information on how we use your personal data, please refer to our Privacy Policy. People under the age of 18 must let parents or guardians learn about Elegant Beauty's privacy policy before registering to use this site and services. Elegant Beauty reserves the right to accept orders from individuals over the age of 18 only. By using this site, you agree to be responsible for all activities performed in your account. You are responsible for protecting the security of your account and password. If you feel or suspect that someone has stolen or used your account without your permission, please contact us immediately.


2. Prohibitions and Violations

If your account execution includes but is not limited to the following activities, we may take relevant actions on your account:

  • Use any technology that attempts to hide the use of multiple accounts or disrupt any of our services in any way
  • Initiate any information that contains information that is illegal, harmful, intimidating, abusive, harassing, defamatory, vulgar, obscene, defamatory, hateful, and may cause ethnic and national disgust
  • Promote or send any spam messages
  • Impersonate or provide any false information
  • Elegant Beauty reserves the right to terminate any account at its sole discretion. In this case, we will send an email to inform you about the termination of the account


3. Intellectual Property Right

All of Elegant Beauty's software and content (which is defined as, or includes any text, audio or music, video, images, photographs and pictures) is the intellectual property works of Elegant Beauty and is subject to the provisions of intellectual property, copyright law and international conventions. protection. This site is for personal and non-commercial use only. You may use the Content for any non-personal and/or non-commercial use only if expressly authorized by Elegant Beauty and/or its third party licensors. You may not publish, copy, sell or license any content of this website without the consent or authorization of Elegant Beauty. Any unauthorized action may result in civil consequences or criminal penalties.

Elegant Beauty reserves the right to withdraw or modify any service without notice. If this site is unavailable at any time or for any reason for any reason, we are not responsible for it.


4. Third-party Links

This website may contain other websites or resources that are not managed or prepared by Elegant Beauty. We cannot control such websites and resources and we are therefore not responsible for any loss, damage or allegations arising out of or relating to the use of such websites and resources.

Elegant Beauty is not responsible for any content outside of this site and its accuracy, including but not limited to advertisers on this site. Users' use of websites or resources outside of this site is at their own risk and is subject to the respective use and service terms of these sites.


5. Qualification for Purchase

If you are shopping at Elegant Beauty, you must meet the following conditions:

  • Aged 18 or above
  • Holds a valid credit or debit card accepted by Elegant Beauty as a payment method and issued by a licensed bank to ensure that the personal and payment information provided by you is valid and correct (including email address, real name, telephone number, billing information and other Information requested by the website)

By ordering goods on this website, you authorize Elegant Beauty to charge your credit card/debit card or account for the total amount of the order. You also expressly authorize us to use the personal data provided by you to conduct appropriate anti-fraud checks, such as credit checks, and, if necessary, transfer or obtain information about you to third parties or from third parties. Third parties include but are not limited to, credit reference agencies or anti-fraud institutions, which may maintain such information. For more information on how our company uses personal data, please refer to our Privacy Policy.

All order items are affected by the status of the warehouse supply and confirmation of the order price. Items in the shopping basket are not reserved and may be purchased by other customers.

This site is for personal use only. Customers cannot purchase goods on this site for resale or development business purposes.


6. Product Description

Elegant Beauty will make every effort to ensure that the content and product descriptions on this site are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, current and correct. If you feel that the products offered by Elegant Beauty do not match the description, please refer to our Return Policy.


7. Price

The price on this website is HKD. Unless there is an obvious error, your acceptance of the order means that you agree to pay the price displayed on this website. We do our best to ensure that all prices shown on this site are accurate, but we cannot guarantee that all prices are correct and we reserve the right to correct any errors. If we find that the price of any product you have ordered is incorrect, we will notify you as soon as possible and you can choose to reconfirm or cancel the order. If we fail to contact you, we will treat the order as a cancellation order.

If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in the currency of your account by your issuing bank based on the applicable exchange rate on the day it processes the transaction.

Elegant Beauty reserves the right to change the content and price of products without further notice.


8. Payment

We accept payment from customers with Visa, MasterCard, America Express, PayMe, Alipay and FPS. By using the above credit card/debit card and online payment methods, you are confirming that you are the holder of the credit/debit card account or authorized to use it. If your credit card/debit card issuer refuses to authorize payments to Elegant Beauty, we will not be responsible for any delays or stop shipping.

Our transaction process meets the strict international safety standards set by the payment card industry, allowing you to experience a safe and secure shopping process. If you have registered your account with this website and you decide to store your credit card information with us, your data will be completely encrypted and used only to process the transaction you want to make and it will be safely stored in our system. In the absence of our negligence, we will not be liable for any loss you may suffer if any third party gains unauthorized access to the information you provide when using our services.


9. Accept Orders

When you enter personal information, payment information and submit an order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not represent acceptance of the order. When we send you an e-mail confirming that the goods have been sent, you have confirmed that your order has been accepted and your contract with Elegant Beauty has been completed. Only the items listed in the confirmation e-mail sent when the goods were sent are included in the contract.

Elegant Beauty reserves the right to decide not to accept orders at any time for any reason. Reasons include but are not limited to the following:

  • The item you ordered is out of stock, either because it failed to meet our quality standards or because one or all of the items ordered were eligible for delivery restrictions.
  • We found the price or product description wrong
  • We were unable to obtain payment authorization
  • You do not qualify for purchase as set out in the Terms of Service
  • You can't send it to the delivery area of your choice

If there is any problem with your order, our customer service team will contact you as soon as possible.


10. Delivery and Pickup

When you place an order online, you will receive a confirmation email. The Elegant Beauty team will do its best to complete the delivery within the estimated time, but there is no guarantee that it will deliver the goods to you within the expected time.

Elegant Beauty insures each order during delivery until the goods are delivered to you or extracted. When you pick up the goods, you need to sign for a product confirmation. After signing, you begin to take responsibility for the goods. If the consignee or extractor is not the original purchaser, or if the delivery is a gift, it means that you accept the above person's signature as proof of delivery and indicate that Elegant Beauty has completed your order and accepts the transfer of related responsibilities. Please note that Elegant Beauty reserves the right to update its shipping policy at its own discretion without prior notice.


11. Return

Elegant Beauty wants to provide you with the best online shopping experience, so we have a return policy.

  • The customer can return the goods within 7 days after ordering.
  • The returned goods must be maintained as they were: that is, unused and placed in original brand packaging and packaging.

If you wish to return the goods, please call our customer service team. Please note that there is no refund for shipping charges. Please refer to the return terms for details.

12. Responsibility

The opinions expressed to any media by brands, companies or third parties and their related parties who sell products on this website are purely their personal opinions. Elegant Beauty is not responsible for any of these opinions, and such views do not necessarily reflect the views of the Company.

Elegant Beauty does not guarantee that the use of this website and services is correct, nor does it guarantee that this website or the servers supporting this website are free of viruses or other harmful ingredients. We recommend that all users of this site ensure that they have installed the latest software, including anti-virus software.

Certain things may happen outside the reasonable supervision of the company, such as bad weather. Under such circumstances, Elegant Beauty will endeavour to maintain the service, but shall not be liable for any failure to meet the terms of the service.

13. Complaints

If there is a dispute, it can be resolved immediately. If you have related complaints or comments on orders, please contact our customer service team.